Shipping Policy

Effective Date: July 30, 2026

Thank you for shopping with Lacoz. We are committed to delivering your order safely and as quickly as possible.

Order Processing

• Orders are processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Estimated delivery times:

• Within India: 3–7 business days.
• Delivery times may vary depending on your location, courier availability, weather conditions, and other unforeseen circumstances.

Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout before you complete your purchase.
• We may offer free shipping on selected orders or promotional campaigns.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp (where available) so you can track your shipment.

Delivery

Please ensure that the shipping address and contact details provided during checkout are accurate. Lacoz is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Delayed or Lost Shipments

While we work with trusted courier partners, occasional delays may occur due to factors beyond our control. If your order has not arrived within the expected timeframe, please contact us and we will assist you in tracking your shipment.

Damaged Packages

If your package arrives damaged or appears to have been tampered with, please take photos and contact us within 48 hours of delivery so we can investigate and provide an appropriate resolution.

Contact Us

If you have any questions regarding shipping, please contact us:

Email: lacozstore@gmail.com

WhatsApp: +91 95263 33211

Instagram: @lacozstore